GoTo Haram Privacy policy

This privacy page outlines how GoTo Haraam Ltd, registered number #15707931 (ATOL and IATA protected, London), safeguards your personal information. GoTo Haram upholds strong ethical and moral principles, recognizing the importance of personal data. We commit to the following privacy policy to ensure the protection of your personal information.

The purpose to collect information

To book your rooms in Mecca and Medina and arrange flights for your Hajj and Umrah, we’ll need some personal details. Here’s what we need:

Personal and contact details: title, full name, and contact details (address, telephone, and email address).
Passport number, date of birth, and nationality for booking your flight tickets.
Payment details including your card number, security code, expiration date, and cardholder name.
Names of frequent flyer programs, car rental programs, and preferred hotels.
Dietary requirements and health issues.
Information needed to complete forms on the website.
Call recordings—It’s for quality control.
Social media information for future promotions.
The IP address and cookies—It’s for accessing our website.

The way of collecting information

We collect your information by the following sources.
When you fill out forms on our website, you’re giving us the green light to use that information
When you subscribe to our newsletter.
When you talk to our representative over the phone.
When you register for our promotions.

We might also gather your information from a third party.

Reasons to use your personal data and legal obligations We use your information due to contractual and legal needs. And we only do that with your say-so.

Here are all the reasons why:

We can’t book your flights without your personal details.
We need your personal and contact information to book your flights. Additionally, we require your payment details, frequent flyer number, date of birth, and dietary requirements to ensure you get the best service possible.
With your consent, we’ll use your data for promotions and newsletters. We may also send you targeted marketing messages via SMS, email, and social media.

With whom we share your data

We share your personal data with these entities:

Primary suppliers such as airlines, hotels, tour operators, transfer providers, car rentals, and Ziarat providers.

Someone booking a reservation for you
Sometimes we share your info with third-party service providers working for us.
Authorities when required by law

GoTo Haram is a global business and we disclose your personal data only to complete requirements, legal obligations, and bookings. Besides that, we keep your data completely private. It’s protected by local data protection laws in all the countries we operate in.

Timeline for keeping your data on file

You must read the following.

We’ll keep your personal data on file as long as needed to fulfill its original purpose.
To protect ourselves from any contractual claims, we’ll retain your personal data for up to 6 years.
We’re also required by law to maintain these records.

Your rights

You have the following rights concerning your personal data.

By giving us the thumbs up, you let us process your data.
If you’re curious about what data we have on you, just ask us!
You can change data in case of inaccuracy or incompletion.
You have the right to request the deletion of your data if it is no longer necessary for processing.
Remember, you can always change your mind and take back your consent.

If you want to exercise this right, just reach out to us at info@gotoharam.co.uk, and we’ll handle your request. If you’re not happy with how we process your data, you can file a complaint with the Information Commissioner’s Office (ICO).

IP addresses

When you browse our website, our server logs your IP address. Rest assured, we do not share your IP address with any third party.

Cookies

The internet pages of Goto Haram use cookies and text files that are stored in a computer system via an internet browser. Our website uses cookies to make sure you have a smooth and enjoyable experience while browsing. We don’t use any third-party web analytics.

Change in the Privacy policy

We might update our privacy policy in the future. If we do, and if we have your personal data, we’ll let you know via email.

Visiting our website from outside the UK?

If you’re visiting our website from outside the UK, your data will be stored, transferred, and processed here in the UK. Your data will be protected according to UK data protection laws.

How to contact us?

If you have any questions about our privacy policy, feel free to reach out to us in any of these ways.
Email: info@gotoharam.co.uk
TEL: 020 3411 0433